Do I need a referral to make an appointment?

No referral is needed if you will be claiming on your private health fund, however, a referral is needed if Medicare rebates are to be claimed. You would need to speak with your General Practitioner, Psychiatrist, or Paediatrician about your eligibility.

What should I expect at my first appointment?

If the appointment is for your child then we will generally spend some time all together, some time with the child on their own, and some time with the parent/s or carer/s.

What should I bring to my first appointment?

If you have a copy of your referral, Mental Health Care Plan or any other relevant reports, please bring these along with you. Some referrers will have provided copies of referrals prior to appointments. If you intend to claim rebates for your consultation, please bring the relevant private health or Medicare cards. Medicare rebates can only be paid into Savings or Cheque accounts.

Who can obtain information about my consultations?

Psychologists are bound by confidentiality. We cannot release information without your permission unless there is a risk of danger to yourself or others or information has been subpoenaed by a court.

What qualifications do the Psychologists have?

Gray Matter Psychologists have completed or are in the process of completing a minimum of a Masters in Psychology (involving at least 6 years of formal study at University). Additional training has also been undertaken in special interest areas. Please feel free to ask more about these areas. All Psychologists are also required to complete ongoing professional development each year to maintain their registration.

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